First of all, thank you for considering us for your UltiPro reporting needs! As you are deciding on why to go with us vs. Ultimate Software, which we love, worked for and still have friends at, here are some of the reasons:
Much quicker turn around time. When you reach out to Ultimate to get a custom report you have to wait until someone is assigned to assist you. Then you are slotted into a development timeline with an awesome UltiPeep who likely can’t start working on your project until weeks from now. When the works starts, the UltiPeep usually isn’t only working on your report (not their fault, just the way it is). Thus from request to completion could take months.
With us that isn’t the case. You call, we estimate and most of the time are able to get started on it right away. Is it because we are so much much much smaller than Ultimate – of course but that’s to your advantage!
Relationships matter. Working for Ultimate in the custom BI group was great but the structure wasn’t conducive to building relationships with clients. And while we understand and respect their process we view things differently.
To us relationship is key. That is our guiding principle which makes us spend as much time as necessary to understand your specific needs, to train you as we work to ensure you aren’t dependent on anyone including us, it’s checking sample and demo reports to see how we could save you time/money, and it’s in you knowing that whether it’s an hour or twenty we’re just a phone call away. You know who you’re dealing with day in day out.
Being a multi-billion dollar corporation has its advantages such as sponsoring Novak Djokovic – you rock Nole! We, on the other hand, can only dream of being able to sponsor him but it also allows us to keep our prices to you much more reasonable. And because we are all about transparency and valuing your time – here they are:
Consulting and ACE support are at $140/hr and you can buy hours in blocks to save even more. Training prices depend on number of people, onsite/virtual, etc. Oh, and we also accept payment via Credit Cards, ACHs, checks or US Open VIP tickets (we keep hoping…)
We had a call from an East Coast company asking to help their HRIS manager with a 401K report. They needed it right away so 15 minutes later Allen was already working with the manager and in 2 hours had the report done. It was done live on GoTo Meeting with the manager who Allen was teaching while doing. Client tested it, waited until another payroll, and we spent 1 more hour wrapping things up. Thus we did something in 3 hours that would have taken them likely 4-6 weeks just to get scheduled at Ultimate and then 8-16 hours to complete. Here’s what the client had to say:
“I had the pleasure of working with Allen on a project/report for our 401K File. He is very knowledgeable and very enthusiastic in working on this report through UltiPro. He takes his time to show you how the report will look like as well as teaches you about report writing. He explains his logic as well as answers all your questions. I am very thankful for all his support on the report.” – Cynthia B. HRIS/Benefits Manager, TCV.